EliteKing takes every player's privacy seriously. This document transparently explains how we collect, use, store, and protect your personal information.
Welcome to the Privacy Policy page EliteKing. We understand that your personal information is a valuable trust, and we do not take this responsibility lightly. Every piece of data you share with us — from your name and email to your transaction records — is handled with the highest standards of security and confidentiality.
This Privacy Policy covers all services provided by eliteking through the website https://eliteking.win, the mobile App, and any other official eliteking channels. By registering and using our platform, you agree to the terms set out in this document.
We operate in full compliance with the requirements of Malaysia Personal Data Protection Act (PDPA) 2010 and the highest international data protection standards. If there are any significant changes to the way we handle your personal data, we will notify you in advance via email or in-platform notification.
EliteKing only collects personal data that is strictly necessary for platform operations, legal compliance, and improving the user experience. The following are the categories of data we collect:
| Data Category | Example | Primary Purpose |
|---|---|---|
| Identity | Name, IC number, date of birth | KYC verification, fraud prevention |
| Contact | Email, phone number | Account communications, notifications |
| Financial | Bank accounts, e-wallets | Processing deposits & withdrawals |
| Technical | IP address, device, browser | Security, fraud detection |
| Usage | Game history, session logs | Product improvement, compliance |
The personal data we collect is used only for legitimate, clearly stated purposes. eliteking will not use your data for any purpose unrelated to the services you use. The following are the primary purposes for which your data is used:
All data usage is based on a valid legal basis — whether your consent, contractual necessity, legal obligation, or eliteking's legitimate interest in operating a safe and responsible business.
EliteKing does not sell, rent, or trade your personal data to any third party for their own commercial purposes. This is our non-negotiable commitment. However, there are limited situations where we may need to share your data:
We work with carefully selected third-party service providers to help us operate the platform. These include payment solution providers (FPX, e-wallets), KYC identity verification service providers, and technical infrastructure providers. All such providers are bound by strict confidentiality agreements and may only use your data for purposes we direct.
EliteKing may disclose your personal data to government authorities, regulatory bodies, or law enforcement agencies when required by law, or when we believe such disclosure is necessary to protect our rights, property, or safety, or that of our players or the public.
In the event of a merger, acquisition, or sale of eliteking assets, players' personal data may be transferred as part of that transaction. We will notify you in advance and ensure an equivalent level of protection is maintained.
Data security is at the core of how EliteKing operates. We continuously invest in the latest security infrastructure to ensure your personal and financial information is always protected against both external and internal threats.
The EliteKing website uses cookies and similar tracking technologies to enhance the user experience, analyse website performance, and deliver more relevant content. The following are the types of cookies we use:
You have full control over optional and targeting cookies. You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of some areas of the eliteking website.
Most modern web browsers such as Chrome, Firefox, Safari, and Edge provide options to delete, block, or receive alerts about cookies. Refer to your browser's help section for detailed instructions.
Under Malaysia's PDPA 2010 and the data protection principles we uphold, you have the following rights regarding the personal data we hold about you. We are committed to respecting and facilitating the exercise of these rights:
You have the right to request a copy of all personal data we hold about you at any time.
If any of your data is inaccurate or out of date, you have the right to request prompt correction.
You can request the deletion of your personal data, subject to our legal obligations to retain certain records.
You have the right to object to the processing of your data for direct marketing purposes or on the basis of our legitimate interests.
You can request your data in a structured, machine-readable format for transfer to another service.
In certain circumstances, you can request that we restrict how we process your personal data.
To exercise any of the above rights, please contact our Data Protection Officer team via email at [email protected] or via 24/7 Live Chat. We will process your request within 30 working days.
EliteKing does not retain your personal data longer than necessary for the stated purposes, or beyond the period required by law. The following are general guidelines for our data retention periods:
| Data Type | Retention Period | Reason |
|---|---|---|
| Active Account Data | Throughout the active account period | Service operation requirements |
| KYC Records | 5 years after account closure | AML compliance & regulation |
| Transaction Records | 7 years | Tax & financial legal requirements |
| Communication Logs | 2 years | Dispute resolution |
| Cookie Data | 30 days – 2 years | Depends on cookie type |
| Inactive Account | 12 months of inactivity | Data is minimized thereafter |
After the applicable retention period, your personal data will be securely deleted or anonymized so it can no longer be personally linked to you.
EliteKing is an online gambling platform that open to individuals aged 18 and above only. We do not knowingly collect, process, or store any personal data from individuals under the age of 18.
All account registrations go through a strict age verification process as part of our KYC procedures. If we find that personal data of underage individuals has been collected inadvertently, we will immediately take steps to delete that data and close the associated account.
EliteKing reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or service improvements. Whenever changes are made, we will:
Continued use of the eliteking platform after an amendment's effective date is considered your acceptance of the updated terms. If you disagree with any changes, you have the right to close your account by contacting our customer support.
If you have any questions, concerns, or complaints regarding how EliteKing handles your personal data, or wish to exercise any of your privacy rights, please contact us through the following channels:
We take every privacy complaint seriously and will thoroughly and efficiently investigate and resolve each issue. If you are not satisfied with our response, you have the right to lodge a complaint with the Department of Personal Data Protection Malaysia or the relevant regulatory authority.
EliteKing combines the latest security technology with a transparent privacy policy to give you peace of mind while you play.
Every bit of data transmitted between your device and eliteking's servers is protected by 256-bit SSL encryption — the same standard used by leading banking institutions in Malaysia.
EliteKing is fully compliant with Malaysia's Personal Data Protection Act 2010. Every aspect of our data handling has been reviewed and approved by local legal experts.
Your personal data is never sold, rented, or traded to third parties for their commercial purposes. This is a commitment we have upheld from day one.
Through your account panel, you can easily access, amend, or request deletion of your personal data. Your rights are our priority.
Our real-time threat monitoring system operates around the clock to detect and block any suspicious activity before it affects your account.
We only retain data to the extent required by law or service operations. Expired data is securely deleted in accordance with established procedures.
Your privacy is protected. Your transactions are secured. eliteking is the Malaysian online casino you can trust completely — register today and enjoy a first-class gaming experience.